Answered By: Susan McGlamery Last Updated: Aug 13, 2015 Views: 41
If items that you have borrowed from the Library are about to be due back for return you may be able to renew them. This will add extra time on to your loan period so that you do not incur late fines.
There are several ways you can renew your items:
By telephone on 020 8231 2405 or 020 8231 2248 during times of staff availability
In person: Use the self-service machines at your nearest Help Zone
- You can renew Three-Week Loan or One-Week Loan items up to three times without taking them to a Help Zone.
If a loan has a reservation on it, or if you have a fine of fifteen pounds or more, you will not be able to renew.
Next Day Loan items cannot be renewed.
Overdue items can only be renewed by a staff member (or online if none of the above points apply).
Overdue items that are renewed will still have incurred a fine(s).